Contact

Start with the right support path

Support hours: Saturday to Thursday, 10:00–19:00 (Dhaka time).

Cash on deliveryPay when the order arrives
Delivery quoted per orderYou accept the fee first
Approved maker shopsOnly active shops list here
Recorded returnsRequest, review, resolution

Order help

Questions about an existing order, a delivery quote, tracking, cancellation, or a return.

support@handmade.bd

Open your orders

Buying questions

How checkout, delivery quotes, and cash on delivery work before you place an order.

support@handmade.bd

Read the buyer guide

Selling and shops

Applying for a shop, identity verification, listings, and running orders as a maker.

sellers@handmade.bd

Read the seller guide

Press and partnerships

Media enquiries and collaboration requests.

press@handmade.bd

Press page

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