Seller guide

How to sell handmade products online in Bangladesh

Selling handmade online is mostly operational discipline: accurate listings, realistic lead times, and answering orders quickly.

Cash on deliveryPay when the order arrives
Delivery quoted per orderYou accept the fee first
Approved maker shopsOnly active shops list here
Recorded returnsRequest, review, resolution

This guide walks through the actual steps on Handmade, including the parts that depend on an operator.

Apply for a shop

Your application is saved as pending until an operator approves it.

Complete verification

Identity documents are submitted and reviewed before approval.

List accurately

Materials, dimensions, care, and production days are all recorded fields.

Quote, then confirm

You cannot confirm an order until the buyer accepts your delivery quote.

Getting your shop live

Start from the seller onboarding page: complete your profile, submit identity verification, and create the shop with a name, slug, and description. The shop is saved with pending status.

Approval is made by an authorised operator. Nothing you do in the app moves a shop to active on its own, and no listing appears publicly until the shop is active.

Writing listings buyers trust

Fill in materials, dimensions, care instructions, and production days. Buyers use production days to judge whether an item can arrive in time, and an honest number causes far fewer cancellations than an optimistic one.

If you can adapt a piece, describe that in the customisation field — but remember buyers cannot submit choices at checkout, so treat it as information.

Running orders

A new order arrives as pending with the product subtotal only. Quote the delivery fee; if you change it, the buyer's earlier acceptance resets and they must accept again.

Once the buyer accepts, confirm the order, add carrier and tracking, mark it shipped and then delivered. Payment is cash on delivery and is recorded by an operator after collection, so a delivered order is not yet a paid order.

Questions people ask